Metric Selection Framework
Select KPIs using the SMART framework: Specific (what exactly are we measuring), Measurable (can we quantify it), Actionable (can we influence it), Relevant (does it matter), Time-bound (what's the cadence).
Core KPIs
15 essential AI governance KPIs: daily active users, queries per user, PII detections, policy violations, cost per department, budget utilization, model distribution, guardrail trigger rate, mean time to detect, adoption rate, user satisfaction, ROI, audit readiness score, incident count, and training completion.
Data Sources
Map each KPI to its data source: platform API, audit log exports, user surveys, financial systems, HR systems, and manual inputs. Include API endpoints and query templates.
Stakeholder Views
Four dashboard views: CISO (security-focused), CFO (cost-focused), CIO (adoption-focused), Compliance (regulatory-focused). Each view shows the 5-7 most relevant KPIs with appropriate visualizations.
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